Kawi Performance Terms & Conditions
Effective Date: December 25, 2024
Welcome to Kawiperformance.com (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Use of Our Website
a. Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our website or purchase products.
b. Account Creation: You may be required to create an account to access certain features of our website. You agree to provide accurate and complete information and to keep your account details secure.
c. Prohibited Activities: You agree not to use our website for any unlawful purpose or engage in activities that may harm our website, services, or users, including but not limited to:
- Distributing malware or other harmful code.
- Attempting to gain unauthorized access to our systems.
- Engaging in fraudulent activities.
2. Product Orders and Payment
a. Order Acceptance: All orders placed on our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason. We also reserve the right to temporarily or permanently disallow orders from a specific person, company or organization
b. Pricing: Prices are listed in USD and are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel orders involving incorrect pricing.
c. Payment: We accept various payment methods. By submitting payment information, you authorize us to charge the applicable payment method for your order. Payments are processed upon placing an order, for both available and backordered products.
3. Shipping and Delivery
a. Shipping: We aim to process and ship orders promptly. Shipping times may vary based on your location and the shipping method selected.
b. Risk of Loss: Once an order is shipped and a shipping label is created, responsibility for the shipment transfers to the carrier. We are not liable for lost or delayed shipments.
c. Work Hours: Please keep in mind our work hours: Mon-Fri 11 AM to 7 PM; Sat 11 AM to 2 PM; Sun Closed, New York Time.
d. Order Delays: Please be advised all orders may be subject to a 5-7 business day delay due to low staffing. Unfortunately, this situation is out of our control and we are working to resolve these issues as soon as we can. We understand this may be frustrating, however this is to ensure orders are not delayed any further.
e. Backorders: Some of our parts may be on backorder. Backordered parts do not guarantee a specific shipping date and will be shipped as soon as they become available.
4. Refunds and Returns
a. Refund Policy: Refunds will not be granted for orders lost by shipping carriers. Once an order is marked as shipped and a label is created, it is no longer our responsibility. For more details, please review our full Refund Policy.
b. Returns: We accept returns of unused and unopened products within 30 days of purchase. To initiate a return, contact our customer service team at sales@kawiperformance.com. Return shipping costs are the responsibility of the customer unless the product is defective or we made an error in the order.
5. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by intellectual property laws. You may not use our content without prior written permission.
6. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claims related to our services is limited to the amount you paid for the product in question.
7. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses arising from your use of our website or violation of these Terms.
8. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website after any changes constitutes your acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of the United States and the State of New York, without regard to conflict of law principles.
10. Contact Us
If you have any questions about these Terms, please contact us at:
kawiperformance.com
Email: info@kawiperformance.com
Phone: (631) 529-4736
Address: 68 Lamar St., Suite D, West Babylon, New York 11704
Thank you for choosing Kawiperformance.com. We appreciate your business.